Gray-collar workers, often known as security guards or security officers, are tasked with a variety of activities, including but not limited to patrolling, monitoring surveillance, conducting building inspections, guarding access and departure points, authenticating guests, and so on.
A security guard is a common sight in hospitals, offices, automated teller machines, residential colonies, and a variety of other locations. In the same way that white-collar workers are expected to have many skill sets at their disposal, security officials are expected to do the same while they are present at the site.
So, let us see the roles and responsibilities of Security Guards!
Even while the primary responsibility of security guards is to safeguard your property, employees, and customers, they have a great deal more to offer your company than just protection.
The responsibilities of a security guard are going to be covered in detail in the following paragraphs.
Conduct Frequent Searches and Patrols Around the Premises:
Inspecting and patrolling the location are two of the most important and visible jobs and responsibilities played by security officials. On an ongoing basis, the bounded region in question. Because of this, the likelihood of any unfortunate event occurring on the commercial or residential premises is significantly reduced. If there is a crime or an emergency that takes place, having a clear recollection of the events that took place before it will assist the responders to better handle the issue.
The most important rule for every security guard is to always maintain visibility. Being seen by others, whether they be regular customers, shoppers, or visitors, might help people feel more secure in the face of any inconveniences that may be brought on by criminals.
Training of Subordinates is Another Key Aspect of a Security Professional’s Job:
One of the most important aspects of a security professional’s job is to train subordinates who are new to the culture of security. This comprises both a formal and an informal introduction to the property as well as its maintenance. This training can be done in real-time for the subordinates, and it can include tasks like inspecting and patrolling the property, monitoring the entry and leave of visitors, and other similar activities.
To ensure that law and order are upheld across the site, security guards are essential. A few things to keep in mind are:
Enforcing the company’s policies, procedures, and compliance
Keeping track of who enters and leaves the building
Maintaining vigilance over security alarms and surveillance systems
In the event that an emergency arises, the guard is responsible for managing the situation and keeping order to the best of their ability. While they wait for first responders to get on the scene, they should also have strong communication and leadership skills that enable them to make decisive decisions.
Keep an eye on who is coming in and going out among the visitors:
To work as a security guard is by no means an easy job. You are required to follow a particular predetermined method, and you cannot take into account the degree of income or status of the person who is entering the building as you do so. At the entrance to a residential or commercial property, a security guard’s primary responsibilities include verifying the visitor’s identity, keeping an entry register, inquiring about the purpose of the meeting, and providing the name of the individual with whom the visitor must speak. Other primary responsibilities include maintaining the entry register.
Report Suspicious Activity:
One of the most important roles of security guard services is to report any activity that can be considered suspicious that occurs on the premises. During working hours, a security guard’s job requires them to be vigilant and proactive in order to forestall the occurrence of any incidents at the location. If the members of the security staff aren’t paying attention, it could call into question the employment of the safety and security department as well as the protection of the general public.
Being a Helping Hand:
One thing that may not come directly under the purview of the security guards’ responsibilities is to be a helping hand to the people. This duty frequently arises as a result of their moral values and the nature of the work that they do. A security guard’s ability to assist people with navigation and directions, parking, loading or unloading of merchandise, and a variety of other tasks is one of the numerous skills that can be developed through time.
Monitor the Surveillance Camera:
It is true that the security staff are equipped with such resources that can allow them to prevent any disaster to the commercial or residential site, such as the monitoring of surveillance cameras. The monitoring of surveillance cameras is another essential duty that must be performed by all of the security personnel in order for them to be in a position to take preventative measures and foil any activity that would cause the residents of the premises to become agitated.
Providing the Reports at the End of the Day:
It is also one of the most important responsibilities of the security guards to provide the reporting officer with end-of-day reports. The main aspects that should never be left out of the report are making note of the entries, exits, visitors, and incidents (if any of these things occurred). As a result, these are some of the most important functions and obligations that security guards are responsible for. A well-trained official in charge of security can be of tremendous benefit to their community. Because there are some activities that simply can’t be carried out without the support of these specialists with white-collar jobs.